Work for us

The right training and experience make a candidate qualified. The right personality makes them excel.”



 Imagine your grandmother or grandfather came into your care. Their care needs have increased over the years and it came to the point when they cannot manage daily tasks by themselves. What would you have to do to manage their care? What would you do to make sure they maintain a quality of life?

Umbrella Inc.’s mission is to empower seniors so they can fully enjoy their Golden Years. We believe, that language, gender identity, culture or financials should not be a barrier to access quality services. This vision for life-changing quality care is made a reality through the work of our dedicated support workers as they seek to meet the physical, social, emotional and spiritual needs of all who choose Umbrella Inc.  Working at Umbrella Inc. offers challenging work, flexible hours, the possibility to combine work with study, lots of variety and most importantly the opportunity to change someone’s life.

Working at Umbrella Inc. is more than just a job – it means to belong to a caring and fun multicultural family.

If you are interested in any of the paid positions at Umbrella Inc., please submit your resume and the completed Employment form. Please, click on the link below to download the form. 

Umbrella Employment Application Form – Support Worker


Available positions:  


Position: Coordinator Home Care Packages – Full time

Annual Remuneration:  $66,300 – $68,250

Umbrella Multicultural Community Care Services Inc. is an award- winning community organisation delivering high quality aged care services for seniors from diverse cultural and language backgrounds.

We are seeking an experienced, highly motivated person with excellent communication and organisational skills to coordinate Community Aged Care Packages for our rapidly growing organisation.

As a key member of the Home Care Package Team, the scope of your role will include, but will not be limited to the efficient coordination, planning and delivery of the home care services to Umbrella clients. This includes working with the Senior Manager Community Home Care Packages to create an environment that is supportive, welcoming and meaningful for all clients of Umbrella services and its home support staff.

Umbrella highly values its staff and offers genuine opportunities for employees to realise their potential. As part of the Umbrella family, you will have access to a range of employee benefits including:

  • A salary based on experience in the home support services area in the aged care sector
  • Generous salary packaging
  • Access to relevant training in administration support.

Comprehensive induction training will be provided; however, preference will be given to those who have knowledge and experience in the community aged care sector and its local networks.

Being fluent in a second language is desirable.

Position Description and Selection Criteria

If you are interested in this position please email your application, including cover letter addressing the selection criteria and CV  to Jan Ryan Human Resource Officer at

Please contact Jola Kacperek Senior Manager of Community Home Care Packages on (08) 9275 4411 if you need more information about this position.

Closing Date for applications – 1st March 2019

Please note applications that do not address the selection criteria will not be considered and due to the volume of applications that will be received, only shortlisted candidates may be contacted.


Domestic Assistance Support Worker (paid)

Domestic Assistance Support Worker wanted to join our TEAM! We are looking for committed bilingual people to join our Domestic Assistance Program. People without the certificate is also welcome to enquire. There is a wide range of activities that you have to do for the client, depending on their needs. For example: domestic assistance, shopping, transport, cleaning, attending social activities and appointments and more. We are looking for people who speak Polish, Croatian, Serbian, Macedonian, Italian or any other Eastern and Southern European languages.

If you believe, you are someone who:

> is looking for a rewarding career,
> is physically fit,
> is willing to undertake a minimum of 10 hours work per week,
> has the qualifications ( Certificats or relevant experience),
> has a car,
> is flexible and have creative thinking,
> is willing to undergo training

… then we would like to hear from you!

Umbrella has more than 15 years’ experience in providing excellent care for the multicultural community. We provide a competitive salary and a supportive working environment.
Please note we only consider applicants who have completed the employment form.

If you would like to join, please contact Jolanta Kacperek on 9275 4411 or



EXPAND YOUR HELPING HAND! (Volunteer Position)

The Best Facebook Resolution You Can Make This New Year’s.

Did you promise to yourself to have less Facebook or screen time this year? An average adult in Australia spends over 12 hours per fortnight looking at social media sites. That is a lot of time to spend on anything. So we have an answer to that! If you would like to reduce your screen time, use those ours to make a difference!

 We are seeking reliable, skilled and/or experienced volunteers who are able to assist seniors (60+) become more confident in the use of Smart Phones; Tablets; Internet; Email; Skype; Word Processing and Spread Sheets. Tutoring is on a “one on one” basis at our Internet Cafe Drop In Hub where seniors from all cultural backgrounds can attend to solve IT related issues. Learners bring their own phones, computers and laptops. A couple of laptops are provided at Umbrella. The ability to work in the programs listed above would be necessary. You will be also trained to provide basic information about the Aged Care system.

The program will run between Monday to Friday, from 12.30 pm – 2.30 pm at our Umbrella Belmont Office. We only asking our volunteers to try to cover for one of the days at least one a fortnight. People who are bilingual are highly encouraged to apply.


  • Meet new people
  • Learn a new skill, or build on existing ones
  • Give back to the community
  • Sense of personal satisfaction
  • Gain valuable work experience
  • Develop confidence and self-esteem


  • The ability to work with frail/aged clients
  • The ability to work one day a fortnight (3 hours)
  • Solid understanding of operating and using computers, laptops and mobile phones

If you are interested in volunteering with our Hub, please contact Henrietta on 9275 4411 or e-mail



Community Visitors Scheme Volunteer

Practice a language and Change someone’s life for the better


There are many elderly people from different ethnic backgrounds who are isolated in the community. You, as a volunteer, can change these people’s life for the better. So, if you have some spare time, and would like to make a new friend, talk to us today about volunteering in the Visiting Angels Program. This unique program is about linking volunteers with socially isolated people from culturally and linguistically diverse or gender diverse background who live at home or in aged care facilities throughout the Perth Metropolitan area.

We ask that you are able to visit a minimum of 2 hours per fortnight and spend time doing what you both enjoy. Perhaps, you can chat together, share a cup of tea, play a board game, go for a short walk in the garden, listen to music together or help write to their family.

Umbrella has a 16 years’ experience in working with volunteers. This program provides you with the opportunity to meet new people, gain working experience, attend new training for free, practice a language or to make a difference in your community. We provide orientation and training (in-house and external, depending on your needs), reimburse your travelling cost and we pay for your police clearances.

If you would like to join, please contact CVS Coordinator on 9275 4411 or

Work for us

Umbrella team member in action